Posts filed under “management-skills”
Posts
Category Management and Strategic Sourcing
A 24-hour programme on strategic purchasing: what category management is, how to assess a category, and how to run a category review that changes spend.
Developmental Feedback That Changes Performance
A 2–4 hour workshop on feedback that changes behaviour: evaluative and developmental feedback, a repeatable conversation, and what to do when it is resisted.
Difficult Conversations with Difficult People
A 2–3 hour workshop for managers who need to have the conversation they have been avoiding: feedback that lands, conflict that resolves, meetings that hold.
Empowering Leadership Style
A half-day workshop on leading by moving decisions closer to the work: what empowering leadership is and is not, how to communicate it, and how to start it.
Finance for Non-Financial Managers
A workshop for managers without a finance background: reading the P&L and the balance sheet, ratios that decide, and how to build and defend a business case.
The Annual Performance Appraisal Process
A half-day workshop on a performance review that develops rather than documents: what to measure, how to set goals, and how to run the meeting.
Personal Planning: Goals, Objectives, and KPIs
A 2–4 hour workshop that turns the company scorecard into a personal one: goals, objectives and the KPIs that let a manager track their own contribution.
Root Cause Analysis
A four-hour workshop on finding the cause instead of treating the symptom: defining the problem, mapping the process, analysing evidence, and correcting it.
Strategic Recruitment, Selection, and Hiring
A workshop on hiring planned rather than reactive: continuous recruiting, criteria set before interviews, structured interviews, and references.
Effective Team Building
A one-day workshop on building a team that works: shared goals, communication and conflict skills, joint problem-solving, and clear roles.
